AI towing dispatch software
The AI dispatcher for towing.
Dolle is an AI dispatch system built for towing. It reads every call, text and photo. You take the call. Dolle writes the ticket, picks the closest capable truck, quotes from your rate card and drafts the invoice. Your team approves every step.
- Built for tow companies
- Runs in a browser on phones and computers
- GST and kilometres built in
What is towing dispatch software?
Towing dispatch software helps a tow company take calls, create tickets, assign the right truck, track every job and send the invoice. Dolle adds AI to each step: it reads the call and drafts the ticket, ranks drivers by minutes away and truck type, quotes from your rate card, and writes the invoice from what the driver did. A person approves everything.
Artificial intelligence
An AI that understands towing.
Dolle uses large language models trained on general knowledge and instructed with your rate card, trucks and contracts. It reads, reasons and drafts in seconds. Your team stays in charge.
Reads anything
Phone transcripts, texts, emails, police requests and photos of a plate.
Reasons about the job
Works out vehicle, service, places and what is still missing.
Plans the dispatch
Ranks drivers by minutes away and truck type, and watches club offer timers.
Writes the paperwork
Drafts tickets, quotes, texts and invoices from what happened.
The problem
Towing runs on phone calls, not forms.
Most dispatch software was built to store calls, not to take them. So your dispatcher types, your drivers call in, and your invoices wait.
The 40-field call form
Typing while the caller waits. Account, vehicle, places, reason, price: about 26 clicks per call in the usual tools.
Dispatch from memory
Picking a driver from a dropdown and guessing who's closest, while the next call rings.
Club jobs on a timer
A motor club offer expires while you're on another call, and you find out after the money's gone.
Invoices from scraps
Mileage, winch time and extras rebuilt from notes and memory at the end of the day. Some never get billed.
How it works
From the first ring to a paid invoice.
- 1
Paste, dictate or snap it
A call you're on, a text, an email, a police request or a photo of the plate.
Waiting - 2
Dolle drafts the ticket
Caller, places, vehicle, service, what's still missing, and a quote from your rate card.
Dispatched - 3
Closest capable truck
Drivers ranked by estimated minutes away and truck type. Assign in one tap, or let auto-assign do it.
En route - 4
Job to invoice
The driver taps each step and takes the photos. Dolle drafts the invoice from what happened. You approve.
Completed
What it does
Everything a tow shop runs on, in one place.
Calls, trucks, drivers, club jobs, texts, invoices and the yard.
- Talk-to-DispatchPaste, dictate or photograph a request. Get a ticket, a truck and a quote.More about Talk-to-Dispatch
- Auto-assign and live mapThe closest capable truck, picked for you or by you.More about Auto-assign and live map
- Motor club jobsPaste a club job. Get accept or decline, with the reason.More about Motor club jobs
- Driver phone appOne big button for the next step.More about Driver phone app
- Customer textsAI drafts the update. A person presses Send.More about Customer texts
- Invoices and paymentsThe invoice writes itself from what happened.More about Invoices and payments
- Impound lotDays held, storage owed and the next notice, per vehicle.More about Impound lot
- Rates in plain EnglishChange prices with a sentence or a photo of your price sheet.More about Rates in plain English
- Morning brief and Ask DolleAsk your dispatch board a question. It answers and acts.More about Morning brief and Ask Dolle
The AI part
AI that drafts. People who decide.
Dolle does the typing, the looking-up and the adding-up. You keep the judgement calls.
Works from your numbers
Your rate card, your contracts, your trucks. Prices on quotes and invoices always come from your rate card, never from the AI.
Shows its work
Every agent action goes in the audit log with the reason, next to what people did. Nothing happens in the dark.
A person decides
Dolle drafts tickets, invoices, letters and texts. Your team checks them and presses the button. You set the AI spending cap.
Screens
The real product, not a mock-up.
Every picture here is a screenshot of Dolle running a sample company.
Tow companies using Dolle
Pilot companies
Logos and quotes from pilot companies go here, once they agree to be named. We don't show customer names, logos, quotes or numbers until they're real.
Made for Canadian tow shops
GST, kilometres and plain English.
Starting with towing companies in Edmonton and across Alberta, then the rest of Canada and the US.
- GST on every invoice, worked out the same on every screen
- Distances in kilometres, measured on the road for tows
- Customer texts with STOP and HELP handled, from a number for your company
- Straight about data: app data is stored in the US (Amazon Web Services, us-east-1)
Questions
Towing dispatch software, answered.
What is Dolle?
Dolle is AI towing dispatch software. You take the call; Dolle writes the ticket, suggests the closest capable truck, quotes from your rate card and drafts the invoice. A person on your team reviews and approves every step.
How is Dolle different from Towbook or other towing dispatch software?
Most tow dispatch tools store calls in long forms that a dispatcher has to type. Dolle starts from the call itself (pasted, dictated, texted or photographed) and drafts the ticket, so the dispatcher checks instead of types. It also watches motor club offers and drafts the invoice from what the driver did.
Does the AI set my prices?
No. Prices on quotes and invoices always come from your own rate card. The AI drafts and explains; it never invents a price. Every agent action is recorded in an audit log with the reason.
Who is Dolle for?
Owners and dispatchers of independent tow companies, and the drivers who work for them. It is built first for towing companies in Edmonton and across Alberta, with GST and kilometres built in.
Does it work on phones?
Yes. Dolle runs in a modern browser on phones and computers, and drivers update each job step and take photos from their phone.
How much does Dolle cost?
Pricing is sized by fleet and is being set with our first customers. Book a demo and we will send a quote for your trucks and call volume.
Where is my data stored?
App data is stored in the United States on Amazon Web Services (us-east-1). Customer texts handle STOP and HELP and are sent from a number for your company.
See it with your own calls.
Book a demo. Bring a few real calls from last week and we'll run them through Dolle with you.