Features

What Dolle does today.

Every feature on this page works in the product now. What's still being built is listed at the bottom, marked coming soon.

Talk-to-Dispatch

Paste, dictate or photograph a request. Get a ticket, a truck and a quote.

You stay on the phone with the customer. Paste the text, email or police request, dictate as you talk, or snap the plate. Dolle fills in the caller, places, vehicle and service, and tells you what it still needs to ask.

Reads typed or pasted calls, texts, emails and police requests
Voice dictation while you talk, in browsers that support it (not Firefox)
Reads a VIN, plate or police form from a photo
Ranks the trucks and quotes from your rate card; one tap creates and dispatches the call

Talk-to-Dispatch: a pasted phone call transcript on the left; on the right, the drafted ticket with caller, phone, motor club account, pickup, destination, vehicle, notes, trucks ranked by minutes away, and a quote with a Create and dispatch button. — Talk-to-Dispatch: a phone call transcript turned into a ticket, ranked trucks and a quote. Sample company, demo data.

Auto-assign and live map

The closest capable truck, picked for you or by you.

Every on-shift truck and live call on one map. Dolle ranks drivers by estimated travel time and truck type, and can assign new calls by itself when you switch auto-assign on. You can always pick the driver yourself.

Ranks drivers by estimated minutes away and what their truck can tow
Auto-assign on or off, your call
Late-ETA warning before the promise is missed, with one-click reassign and a drafted customer text
Drivers' positions come from their phones while they have My jobs open

Live map of Edmonton with six truck markers, one route line to a pickup, the fleet list with on-shift switches, and one active call. — Live map: trucks, routes, who is on shift and the calls in progress. Sample company, demo data.

Motor club jobs

Paste a club job. Get accept or decline, with the reason.

Write your rules in plain English, like you'd tell a new dispatcher. Paste a club job and Dolle checks it against your policy, your closest truck, the ETA and the margin, then recommends accept or decline. You accept it on the club's site, and it lands on your board like any other call.

Plain-English policy you write and change any time
Recommendation with the rule it applied and the margin
Accepted jobs become calls without retyping
Club billing stages and claim checks for the jobs you enter

Driver phone app

One big button for the next step.

Drivers sign in on their phone's browser and land on My jobs: the job they're on and what's next. One tap per step keeps dispatch and the customer up to date.

Current job with pickup, destination, vehicle and tap-to-call
Directions open in the phone's maps app
Photos at each step and the customer's signature on the glass
Fuel receipts by photo

Customer texts

AI drafts the update. A person presses Send.

Text customers from a dedicated number for your company. Dolle drafts the message; your dispatcher checks it and sends it. Replies land on the call.

Draft, edit and send in one click; nothing goes out by itself
Delivered or failed, shown on each text
Replies kept on the call; STOP and HELP handled
Daily limit and monthly cost shown. Canadian numbers today

Invoices and payments

The invoice writes itself from what happened.

When a job is done, Dolle drafts the invoice from the distances, times, notes and the account's contract. Prices always come from your rate card, never from the AI. You check it and approve it.

Drafted from GPS distances, on-scene time and notes
GST worked out; same amount due on every screen
Record cash, card, cheque, e-transfer, club payments and short-pays
Print or save as PDF; CSV for your bookkeeper

A draft invoice: tow and hook fee, loaded mileage and debris clean-up, subtotal, GST at 5% and the amount due. — An invoice drafted from the job, with GST, ready to approve. Sample company, demo data.

Impound lot

Days held, storage owed and the next notice, per vehicle.

Every vehicle in your yard with days held and storage owed so far. Dolle reminds you when a notice is due on a fixed schedule and drafts the letter for you to review.

Days held, daily rate and storage owed; lot total
Notice reminders and drafted letters, kept on the vehicle
Police-hold vehicles can't be released, on screen or on the server
Every release recorded

Rates in plain English

Change prices with a sentence or a photo of your price sheet.

No 220-cell grid. Say "raise the hook fee to $125 and winching to $95 an hour", or photograph your current price sheet. Dolle proposes the new card and shows exactly what changes before you apply it.

Describe changes in a sentence or attach a photo
Preview every change before it takes effect
Account contract terms next to the prices

Morning brief and Ask Dolle

Ask your dispatch board a question. It answers and acts.

A short AI brief each morning: what happened, what's at risk, what to do. Ask Dolle sits on every page: ask what's running late or how much you invoiced this week, or tell it to create a call and assign a driver.

Morning brief with numbers and suggested actions
Answers from live data, with the steps it took shown
Creates calls, assigns drivers, adds notes and drafts texts; never sends on its own

Operations screen: five numbers for the shift, an AI morning brief with suggested actions, a live board of calls by status, and a Needs you list of completed jobs ready for an invoice. — Operations: the shift at a glance, the morning brief and what needs a person. Sample company, demo data.

Trucks, drivers and expenses

Your fleet, its papers and its costs.

Keep your trucks and drivers in one list. Take a truck out of service and dispatch stops offering it. Get a warning before a licence, insurance or registration runs out. Book fuel, tolls and repairs to a truck or a job.

Warnings 30 days before papers expire
Out-of-service trucks drop out of dispatch
Monthly costs by category and truck, with GST and CSV

Audit log, roles and privacy

Every agent decision, with its reason.

Every action the AI takes is logged with the reason, next to what people did. Owners, dispatchers and drivers each see and do only what their role allows, and each company's data is walled off by the database itself.

Audit log that can't be edited or deleted
Owner, dispatcher and driver roles
AI spending cap per company

Coming soon

Being planned or built. Not available yet, and no dates promised.

Coming soon
Native iPhone and Android driver apps
Today drivers use the phone's browser.
Coming soon
ELD and telematics GPS connections
Truck positions straight from your trackers.
Coming soon
Live motor club connections
Offers arriving by themselves, autopilot on real offers, status reports and claims sent to the club. Today you paste club jobs.
Coming soon
US texting
Needs carrier registration first.
Coming soon
Fleet maintenance and compliance records
Inspections, service history and documents.

See it with your own calls.

Book a demo. Bring a few real calls from last week and we'll run them through Dolle with you.

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